THE 21 CLETS BLOG

NEWS, INFORMATION, AND TIPS

Retention an Issue? Help Your Front Line of Defense!

How can your Communications Training Officers help you keep new employees? In a perfect world, employee retention would no longer be an issue in most 9-1-1 Communication Centers. In reality, retaining employees is a real struggle. Sometimes, this could be due to...

FAA Part 107 Certification

FAA Part 107 Certification The FAA Part 107 certificate has many advantages for drone pilots versus flying under the recreational exemption. As many people have already discovered, penalties for not following FAA regulations can be expensive. Safety is always top...

Acknowledge, Express, Act, Reconnect

What is Stress? All of us, at some point in our lifetime, have experienced loss or change. It is the one thing that unites us as human beings. Grief and stress is the natural response to any loss or change in our lives – even positive change. Life will never be...

Communications Training Officer

 As many 911 Communication Centers have an increased number of trainees progressing through training programs each year; it is even more important for Communication Training Officers (CTO) to provide high quality control on the people they train. CTO's are often...

Digital forensics for first responders

Identity theft, stalking, fraud, theft of intellectual property, contraband transportation, and illegal electronic surveillance are just some of the examples of crimes committed every day using mobile devices. At 21 CLETS LLC, we provide an 8-hour on-line class for...

Mindfulness: What Is It and Why Bother?

You may have heard a lot about this word "mindfulness" lately. But what exactly does it mean and why should you even care? I'll attempt to answer that by throwing out a question to you: Do you ever… Get wound up by the news and social mediaFind it hard to focus on the...

Overcoming the challenges of starting a UAS program

Today's public safety agencies face more pressure to meet increasing expectations with fewer resources and overtaxed personnel. More and more agencies are looking for new opportunities and solutions. Drones known as sUAS (Small Unmanned Aircraft System) are...

Building Resiliency in Challenging Times

Acknowledge, Express, Act, Reconnect  All of us, at some point in our lifetime, have experienced loss or change. It is the one thing that unites usas human beings. Grief and stress are the natural response to any loss or change in our lives – even positive...