CLASS TOPICS

21 CLETS

Communications/Dispatch

ACTIVE SHOOTER/VIOLENT INTRUDER
Do you know the early warning signs of a potential violent event? Our class will define the characteristics, potential targets, and phases of an active assailant event including early warning signs, multiple calls, audible gunshots, and seemingly unrelated explosions. We discuss liability, preparation before an incident, training you can do, pre-arrival survival instructions and dispatch DOs and DON’Ts. This course will benefit communications/dispatchers, law enforcement officers and deputies, emergency managers, supervisors and all first responders approaching and dealing with an active shooter or violent intruder event. We will also feature discussions on training you can engage in with your work, your family, and while in attendance at large events to help you be prepared.
COMMUNITY ENGAGEMENT: BUILDING TRUST
This class is designed for all public safety administrators, press information officers, and social media directors. This 8-hour class will help you build trust with your community! This class will include defining ways to involve programs already being offered by nationwide businesses, discussions about barriers to engagement and how to overcome them, and development of outcomes and goals for your community while building rapport and trust. Upon completion of this class you will have a roadmap to implement in your agency to increase engagement and prioritize activities, using creativity, in an effort to decrease negative perceptions of your agency.
CRISIS INTERVENTION UPDATE
This course provides students with in-depth tools to provide critical incident stress management both immediately and over the long term. Maintenance of a CISM team, its protocols/plans to sustain prevention, education, intervention and follow-up will be delineated. Participants will gain an understanding of innovative tools for individual stress reduction, and develop proactive coping strategies. Students will refine their skills in providing individual and group intervention through role play scenarios and exercises, to increase ease in providing CISM.
CRITICAL INCIDENT STRESS MANAGEMENT
This course is designed for all first responders and dispatchers. Topics include learning the dynamics of critical incident stress as an occupational hazard, developing coping skills, identifying critical incident stress in yourself and co-workers, and developing and refining critical incident stress debriefing and defusing techniques. For all public safety personnel, who will be participating in peer support groups and critical incident stress management teams, including line personnel who have dealt with major traumatic events.
DE-ESCALATION
Communications, law enforcement, and emergency managers will understand how the principles of de-escalation can provide effective tools during contacts with the public and result in improved decision-making, reduction in situational intensity, and create outcomes with greater voluntary compliance. You will be taught not to just surrender, but how to overcome difficult situations through a number of exercises designed to get you prepared prior to an incident. Additionally, you will be given tools to assist you in identifying resources in your community to think about how you may develop relationships before an incident – to shake hands before, rather than point fingers after. If you want to be prepared before a critical incident, this is the class to attend. De-escalation training will challenge you to think about your own bias, beliefs and values to help you work through a stressful incident.
DISPATCHERS AND WELLNESS
If you are an experienced communications dispatcher or dispatch supervisor, you can find out how to avoid or treat employee burnout. You will learn compassion techniques, and how to combat fatigue in a highly stressful environment. We will cover wellness information for staff including factors that increase stress, personality style differences, building a personal and professional support network, understanding stress as an occupational hazard, and how cumulative and critical incident stress can affect mental health and work competency. If you are having problems with retention, workers compensation, and burnout, we can help you build the resources you need to not just survive, but thrive in your work environment.
DRONES/UAV
This class is your ticket to learn how to operate, control, and interact with a drone in close quarters, for the purpose of use by public safety. You will have an interactive class learning from an expert in the field about FAA regulations, types of drones/UAVs, potential operating agreements and memorandums of understanding, and resources in your area. Even if you or your agency does not yet have a drone, this class will be invaluable in learning how to establish a program for your agency or regional area. Drones can be used for a wide variety of operations including disaster recovery, mapping, evidence collection, and establishing safe ingress and egress during operations. This class is designed for communications dispatchers, law enforcement, police officers, deputy sheriffs, emergency managers, supervisors and fire staff.
STRESS MANAGEMENT
This course is a prerequisite for CRITICAL INCIDENT STRESS MANAGEMENT. This course will address the dynamics of occupational stress, and provide tools to prevent burnout accumulated over the years of public safety service. The acute, delayed, and cumulative nature of stress will be explored with effective techniques to support yourself and your co-workers. You will learn warning signs, participate in learning activities designed to make you think, and help you prepare for issues and problems you will face in your public safety career.
TEAM BUILDING WORKSHOPS
Are you a new supervisor, leader, or manager for a group of employees?
Are you looking to examine what works in your organization?

The time is now to have a meaningful reflection on what works, or could be improved. We will provide you with an in-depth analysis of your organization’s members, including their perspectives. They will participate in goal setting, and objectives for the current year as well as the next five by painting a roadmap of what success means to them. We will work with your organization to ensure the work group goals are aligned with your mission, vision, work plan, ethics, and objectives.

SITUATIONAL AWARENESS
This 8-hour class is designed for; law enforcement, dispatchers, corrections, firefighters, operations managers, supervisors, and security law enforcement agencies provides information on developing plans of action for large crowds, identifying safe avenues of ingress/egress, create awareness of potential hazards, areas of concern, and proper safety equipment to have on hand in case of a critical event for the student, student’s family, and organization. We will help provide you with: OODA Loop theory and understanding, How to learn from successful incidents, Lessons learned from past events, Building a “go-bag” for you and your family, Develop your emergency management knowledge, Create action plans, Identifying potential pre-indicators, Your on-line presence
COMMUNICATIONS A POSITIVE APPROACH
In this 8 or 24 hour class public safety staff will understand that everyone faces the challenges of staying positive while training others. Even when not training the importance of retaining a positive outlook with staff and trainees. This will provide a deeper understanding of crucial communication components, enhance leadership skills, and improve the trainee and trainer relationship. It will also introduce concepts of communication transparency, active listening, communication “noise”, self-awareness and stress management for both the trainee and trainer. This course will include information on; having difficult conversations, Behaviors that hinder learning, Maintaining a positive approach to problem solving, Undermining, Workplace bullying, Gossip
TACTICAL DISPATCH

This course is designed to prepare dispatchers to support field units as an essential component of the tactical response team. This highly active course is comprehensive, focusing on core tactical dispatch competencies. Class content includes a review of the Incident Command System, an introduction to terminology, the roles and responsibilities of the various teams and the team members. You will have knowledge of the command procedures for responding to critical incidents, know field operation procedures for responding to critical incidents, the makeup and functions of the various response teams, be able to logically process information for a tactical operation and will understand and demonstrate the duties and responsibilities of the Tactical Dispatcher in various incident scenarios. 

 

Multi-Casualty-Advanced Threat Assessment

Public Safety staff will understand how to complete advanced threat assessment for multi-casualty incidents. You will learn how to apply lessons learned for themselves and in their organization. In addition, how to increase awareness, preplan events, identify potential targets, and develop plans for sustained operational periods for the organization. At the conclusion of the class you will understand where to go for continued education, knowledge, and development of a network of resources to provide with guidance and direction during critical events. 

Corrections

CRISIS INTERVENTION UPDATE

This course provides students with in-depth tools to provide critical incident stress management both immediately and over the long term. Maintenance of a CISM team, its protocols/plans to sustain prevention, education, intervention and follow-up will be delineated. Participants will gain an understanding of innovative tools for individual stress reduction, and develop proactive coping strategies. Students will refine their skills in providing individual and group intervention through role play scenarios and exercises, to increase ease in providing CISM.

CRITICAL INCIDENT STRESS MANAGEMENT
This course is designed for all first responders and dispatchers. Topics include learning the dynamics of critical incident stress as an occupational hazard, developing coping skills, identifying critical incident stress in yourself and co-workers, and developing and refining critical incident stress debriefing and defusing techniques. For all public safety personnel, who will be participating in peer support groups and critical incident stress management teams, including line personnel who have dealt with major traumatic events.
DE-ESCALATION
Communications, law enforcement, and emergency managers will understand how the principles of de-escalation can provide effective tools during contacts with the public and result in improved decision-making, reduction in situational intensity, and create outcomes with greater voluntary compliance. You will be taught not to just surrender, but how to overcome difficult situations through a number of exercises designed to get you prepared prior to an incident. Additionally, you will be given tools to assist you in identifying resources in your community to think about how you may develop relationships before an incident – to shake hands before, rather than point fingers after. If you want to be prepared before a critical incident, this is the class to attend. De-escalation training will challenge you to think about your own bias, beliefs and values to help you work through a stressful incident.
DRONES/UAV
This class is your ticket to learn how to operate, control, and interact with a drone in close quarters, for the purpose of use by public safety. You will have an interactive class learning from an expert in the field about FAA regulations, types of drones/UAVs, potential operating agreements and memorandums of understanding, and resources in your area. Even if you or your agency does not yet have a drone, this class will be invaluable in learning how to establish a program for your agency or regional area. Drones can be used for a wide variety of operations including disaster recovery, mapping, evidence collection, and establishing safe ingress and egress during operations. This class is designed for communications dispatchers, law enforcement, police officers, deputy sheriffs, emergency managers, supervisors and fire staff.
PRISON RAPE ELIMINATION ACT (PREA)

In 2003, President George W. Bush signed the Prison Rape Elimination Act (PREA) into federal law. In the past 16 years, what have you done to be prepared to be within compliance? Are you aware of all 455 individual standards you, and your agency, are responsible for? Have you had a PREA audit? If you answered, “I don’t know” to any of the above questions, this class is for you! Our instructors will cover important relevant information from the latest court rulings, US DOJ experts, and the PREA Resource Center, and provide learning exercises for you to discover the solutions necessary for your correctional facilities! This class will reduce liability by giving you tools to address areas of concern, and develop solutions for your agency.

STRESS MANAGEMENT
This course is a prerequisite for CRITICAL INCIDENT STRESS MANAGEMENT. This course will address the dynamics of occupational stress, and provide tools to prevent burnout accumulated over the years of public safety service. The acute, delayed, and cumulative nature of stress will be explored with effective techniques to support yourself and your co-workers. You will learn warning signs, participate in learning activities designed to make you think, and help you prepare for issues and problems you will face in your public safety career.
TEAM BUILDING WORKSHOPS
Are you a new supervisor, leader, or manager for a group of employees?
Are you looking to examine what works in your organization?

The time is now to have a meaningful reflection on what works, or could be improved. We will provide you with an in-depth analysis of your organization’s members, including their perspectives. They will participate in goal setting, and objectives for the current year as well as the next five by painting a roadmap of what success means to them. We will work with your organization to ensure the work group goals are aligned with your mission, vision, work plan, ethics, and objectives.

TEMPORARY HOLDING CELLS

Temporary holding cells are inside almost all law enforcement buildings, but few are aware that Title 15, Section 1024, of the California Code of Regulations requires continuous professional training every two (2) years for anyone who operates as custodial personnel. This includes all those with direct interaction with arrestees, and supervisors of those staff members with direct contact, while being held in a dedicated space for temporary detention in a law enforcement or court holding facility. 

We provide an 8-hour class covering: jail operations, Prison Rape Elimination Act (PREA), de-escalation, bias awareness, liability, emergency procedures, minimum jail standards, inmate segregation, suicide prevention, and juvenile procedures. We designed this class to be interactive, while providing the most up-to-date information on regularly changing legal requirements.  Our class offers exercises and ideas on what to be aware of in your own facilities, and how to be best prepared.

SITUATIONAL AWARENESS
This 8-hour class is designed for; law enforcement, dispatchers, corrections, firefighters, operations managers, supervisors, and security law enforcement agencies provides information on developing plans of action for large crowds, identifying safe avenues of ingress/egress, create awareness of potential hazards, areas of concern, and proper safety equipment to have on hand in case of a critical event for the student, student’s family, and organization. We will help provide you with: OODA Loop theory and understanding, How to learn from successful incidents, Lessons learned from past events, Building a “go-bag” for you and your family, Develop your emergency management knowledge, Create action plans, Identifying potential pre-indicators, Your on-line presence
Multi-Casualty-Advanced Threat Assessment

Public Safety staff will understand how to complete advanced threat assessment for multi-casualty incidents. You will learn how to apply lessons learned for themselves and in their organization. In addition, how to increase awareness, preplan events, identify potential targets, and develop plans for sustained operational periods for the organization. At the conclusion of the class you will understand where to go for continued education, knowledge, and development of a network of resources to provide with guidance and direction during critical events. 

Law Enforcement

ACTIVE SHOOTER/VIOLENT INTRUDER
Do you know the early warning signs of a potential violent event? Our class will define the characteristics, potential targets, and phases of an active assailant event including early warning signs, multiple calls, audible gunshots, and seemingly unrelated explosions. We discuss liability, preparation before an incident, training you can do, pre-arrival survival instructions and dispatch DOs and DON’Ts. This course will benefit communications/dispatchers, law enforcement officers and deputies, emergency managers, supervisors and all first responders approaching and dealing with an active shooter or violent intruder event. We will also feature discussions on training you can engage in with your work, your family, and while in attendance at large events to help you be prepared.
COMMUNITY ENGAGEMENT: BUILDING TRUST
This class is designed for all public safety administrators, press information officers, and social media directors. This 8-hour class will help you build trust with your community! This class will include defining ways to involve programs already being offered by nationwide businesses, discussions about barriers to engagement and how to overcome them, and development of outcomes and goals for your community while building rapport and trust. Upon completion of this class you will have a roadmap to implement in your agency to increase engagement and prioritize activities, using creativity, in an effort to decrease negative perceptions of your agency.
COMPUTER CRIMES - FORENSIC INVESTIGATIONS

This 8-hour POST-approved class is designed for law enforcement officers to build their skills in computer forensics using real world applications and case studies. Participants will leave with an understanding of the difference between forensics and data recovery, and will be provided with a key data recovery tool for use in their investigations. The course is taught by experts in the field of technology, including a pioneer in the industry who has been providing such services since the 1980s. Over four decades, they have extracted digital data from tens of thousands of clients’ computers and media, whether through personal ownership or court order, and saved data unrecoverable by others. They have faced off against experts in the field both in the United States and abroad. Their collective efforts have included work both for and against small businesses, local governments, and private law practices, as well as federal agencies, large accounting and insurance firms, Fortune 500 companies, and the United States Armed Forces.

CRISIS INTERVENTION UPDATE
This course provides students with in-depth tools to provide critical incident stress management both immediately and over the long term. Maintenance of a CISM team, its protocols/plans to sustain prevention, education, intervention and follow-up will be delineated. Participants will gain an understanding of innovative tools for individual stress reduction, and develop proactive coping strategies. Students will refine their skills in providing individual and group intervention through role play scenarios and exercises, to increase ease in providing CISM.
CRITICAL INCIDENT STRESS MANAGEMENT
This course is designed for all first responders and dispatchers. Topics include learning the dynamics of critical incident stress as an occupational hazard, developing coping skills, identifying critical incident stress in yourself and co-workers, and developing and refining critical incident stress debriefing and defusing techniques. For all public safety personnel, who will be participating in peer support groups and critical incident stress management teams, including line personnel who have dealt with major traumatic events.
DE-ESCALATION
Communications, law enforcement, and emergency managers will understand how the principles of de-escalation can provide effective tools during contacts with the public and result in improved decision-making, reduction in situational intensity, and create outcomes with greater voluntary compliance. You will be taught not to just surrender, but how to overcome difficult situations through a number of exercises designed to get you prepared prior to an incident. Additionally, you will be given tools to assist you in identifying resources in your community to think about how you may develop relationships before an incident – to shake hands before, rather than point fingers after. If you want to be prepared before a critical incident, this is the class to attend. De-escalation training will challenge you to think about your own bias, beliefs and values to help you work through a stressful incident.
DRONES/UAV
This class is your ticket to learn how to operate, control, and interact with a drone in close quarters, for the purpose of use by public safety. You will have an interactive class learning from an expert in the field about FAA regulations, types of drones/UAVs, potential operating agreements and memorandums of understanding, and resources in your area. Even if you or your agency does not yet have a drone, this class will be invaluable in learning how to establish a program for your agency or regional area. Drones can be used for a wide variety of operations including disaster recovery, mapping, evidence collection, and establishing safe ingress and egress during operations. This class is designed for communications dispatchers, law enforcement, police officers, deputy sheriffs, emergency managers, supervisors and fire staff.
STRESS MANAGEMENT
This course is a prerequisite for CRITICAL INCIDENT STRESS MANAGEMENT. This course will address the dynamics of occupational stress, and provide tools to prevent burnout accumulated over the years of public safety service. The acute, delayed, and cumulative nature of stress will be explored with effective techniques to support yourself and your co-workers. You will learn warning signs, participate in learning activities designed to make you think, and help you prepare for issues and problems you will face in your public safety career.
TEAM BUILDING WORKSHOPS
Are you a new supervisor, leader, or manager for a group of employees?
Are you looking to examine what works in your organization?

The time is now to have a meaningful reflection on what works, or could be improved. We will provide you with an in-depth analysis of your organization’s members, including their perspectives. They will participate in goal setting, and objectives for the current year as well as the next five by painting a roadmap of what success means to them. We will work with your organization to ensure the work group goals are aligned with your mission, vision, work plan, ethics, and objectives.

TEMPORARY HOLDING CELLS

Temporary holding cells are inside almost all law enforcement buildings, but few are aware that Title 15, Section 1024, of the California Code of Regulations requires continuous professional training every two (2) years for anyone who operates as custodial personnel. This includes all those with direct interaction with arrestees, and supervisors of those staff members with direct contact, while being held in a dedicated space for temporary detention in a law enforcement or court holding facility. 

We provide an 8-hour class covering: jail operations, Prison Rape Elimination Act (PREA), de-escalation, bias awareness, liability, emergency procedures, minimum jail standards, inmate segregation, suicide prevention, and juvenile procedures. We designed this class to be interactive, while providing the most up-to-date information on regularly changing legal requirements.  Our class offers exercises and ideas on what to be aware of in your own facilities, and how to be best prepared.

SITUATIONAL AWARENESS
This 8-hour class is designed for; law enforcement, dispatchers, corrections, firefighters, operations managers, supervisors, and security law enforcement agencies provides information on developing plans of action for large crowds, identifying safe avenues of ingress/egress, create awareness of potential hazards, areas of concern, and proper safety equipment to have on hand in case of a critical event for the student, student’s family, and organization. We will help provide you with: OODA Loop theory and understanding, How to learn from successful incidents, Lessons learned from past events, Building a “go-bag” for you and your family, Develop your emergency management knowledge, Create action plans, Identifying potential pre-indicators, Your on-line presence
EXERCISE

We design exercises to establish a welcoming learning environment for all involved staff across disciplines of Public Safety. The exercise will be on a topic of your choosing but, will be based on resources provided by the Homeland Security Exercise Evaluation Program (HSEEP). The exercise will have all “players” execute and test plans and procedures for responding to what you would like evaluated. We will conduct a no-fault learning environment wherein systems and processes, not individuals, will be evaluated. However, we will design simulations to be realistic and plausible and will contain sufficient detail from which players can respond. This means “players” will react to information and situations as they are presented, in the same manner as if the simulated incident were real. We will customize the exercise you would like to the number of staff, participants, and agencies involved. The exercise will include planning from across all Public Safety disciplines designed to be inclusive of all points of view.

Emergency Management

SITUATIONAL AWARENESS

This 8-hour class is designed for; law enforcement, dispatchers, corrections, firefighters, operations managers, supervisors, and security law enforcement agencies provides information on developing plans of action for large crowds, identifying safe avenues of ingress/egress, create awareness of potential hazards, areas of concern, and proper safety equipment to have on hand in case of a critical event for the student, student’s family, and organization. We will help provide you with: OODA Loop theory and understanding, How to learn from successful incidents, Lessons learned from past events, Building a “go-bag” for you and your family, Develop your emergency management knowledge, Create action plans, Identifying potential pre-indicators, Your on-line presence

AFTER ACTION REVIEWS

How many times have you wanted to say how you really felt but, were afraid of the ramifications of saying it? How many of your employees don’t want to tell you the mistakes that were made out of fear or concern about being “that person” or remaining anonymous after a critical incident?

We are able to provide staff that will meet with everyone in your organization (and other involved if desired) to do a deep dive on what occurred. We can make sure that all viewpoints are heard, documented and provide solutions for what did and what might have occurred.

Our staff consists of investigators, peer counselors, law enforcement, detectives, firefighters, corrections staff, executive assistants, clerks, dispatchers, emergency managers, accountants, wellness instructors and psychologists with a background in public safety. We have over 200 years of combined experience to provide you with a detailed report on our findings. We will be confidential, discrete but also provide you with a roadmap of what happened well and what can be improved upon for the future. We are here to leave you prepared for the future!

ACTIVE SHOOTER/VIOLENT INTRUDER

Do you know the early warning signs of a potential violent event? Our class will define the characteristics, potential targets, and phases of an active assailant event including early warning signs, multiple calls, audible gunshots, and seemingly unrelated explosions. We discuss liability, preparation before an incident, training you can do, pre-arrival survival instructions and dispatch DOs and DON’Ts. This course will benefit communications/dispatchers, law enforcement officers and deputies, emergency managers, supervisors and all first responders approaching and dealing with an active shooter or violent intruder event. We will also feature discussions on training you can engage in with your work, your family, and while in attendance at large events to help you be prepared.

COMMUNITY ENGAGEMENT: BUILDING TRUST

This class is designed for all public safety administrators, press information officers, and social media directors. This 8-hour class will help you build trust with your community! This class will include defining ways to involve programs already being offered by nationwide businesses, discussions about barriers to engagement and how to overcome them, and development of outcomes and goals for your community while building rapport and trust. Upon completion of this class you will have a roadmap to implement in your agency to increase engagement and prioritize activities, using creativity, in an effort to decrease negative perceptions of your agency.

CRISIS INTERVENTION UPDATE

This course provides students with in-depth tools to provide critical incident stress management both immediately and over the long term. Maintenance of a CISM team, its protocols/plans to sustain prevention, education, intervention and follow-up will be delineated. Participants will gain an understanding of innovative tools for individual stress reduction, and develop proactive coping strategies. Students will refine their skills in providing individual and group intervention through role play scenarios and exercises, to increase ease in providing CISM.

CRITICAL INCIDENT STRESS MANAGEMENT

This course is designed for all first responders and dispatchers. Topics include learning the dynamics of critical incident stress as an occupational hazard, developing coping skills, identifying critical incident stress in yourself and co-workers, and developing and refining critical incident stress debriefing and defusing techniques. For all public safety personnel, who will be participating in peer support groups and critical incident stress management teams, including line personnel who have dealt with major traumatic events.

DRONES/UAV

This class is your ticket to learn how to operate, control, and interact with a drone in close quarters, for the purpose of use by public safety. You will have an interactive class learning from an expert in the field about FAA regulations, types of drones/UAVs, potential operating agreements and memorandums of understanding, and resources in your area. Even if you or your agency does not yet have a drone, this class will be invaluable in learning how to establish a program for your agency or regional area. Drones can be used for a wide variety of operations including disaster recovery, mapping, evidence collection, and establishing safe ingress and egress during operations. This class is designed for communications dispatchers, law enforcement, police officers, deputy sheriffs, emergency managers, supervisors and fire staff.

STRESS MANAGEMENT

This course is a prerequisite for CRITICAL INCIDENT STRESS MANAGEMENT. This course will address the dynamics of occupational stress, and provide tools to prevent burnout accumulated over the years of public safety service. The acute, delayed, and cumulative nature of stress will be explored with effective techniques to support yourself and your co-workers. You will learn warning signs, participate in learning activities designed to make you think, and help you prepare for issues and problems you will face in your public safety career.

TEAM BUILDING WORKSHOPS

Are you a new supervisor, leader, or manager for a group of employees?
Are you looking to examine what works in your organization?

The time is now to have a meaningful reflection on what works, or could be improved. We will provide you with an in-depth analysis of your organization’s members, including their perspectives. They will participate in goal setting, and objectives for the current year as well as the next five by painting a roadmap of what success means to them. We will work with your organization to ensure the work group goals are aligned with your mission, vision, work plan, ethics, and objectives.

ICS 300

We provide an 18-hour class for public safety agencies which will provide information on developing Incident Command System (ICS) for Supervisors in expanding incidents. ICS 300 outlines how the NIMS Command and Coordination component supports the management of expanding incidents as well as describes the incident management processes as prescribed by ICS.

This course has a threaded activity that will give students the opportunity to practice implementing the incident management process and create an Incident Action Plan (IAP) for a simulated expanding incident. The goal of this professional development course, ICS 300 Intermediate Incident Command System for Expanding Incidents, is to provide training on and resources for overall incident management skills for personnel who require intermediate application of the Incident Command System (ICS).

ICS 400

ICS-400 provides an in-depth focus on the NIMS Incident Command System (ICS) that includes the tools, practices, and procedures that are available in ICS to effectively manage emergency incidents or planned local events at a local Type 4 level. Expanding upon ICS-100, ICS-200 and ICS 300, this course ensures that responders understand the basic ICS concepts that allow an incident management organization to expand and contract as needed to fit the incident and maintain its operational effectiveness.
The students will be able to demonstrate the duties, responsibilities, and capabilities required to perform in a management capacity for major and complex incidents/events using Area Command. The students will demonstrate responsibilities and capabilities of ICS in expanding incidents.
You will leave understanding how to identify their leadership, organization, dependents and public can function during a major event. In class, you will work through an incident in order to develop an understanding and experience on the roles and responsibilities positions.

CONTINUATION OF OPERATIONS

We provide an 8-hour class for law enforcement agencies which will provide information on developing plans of action in large crowds, identifying safe avenues of ingress/egress, create awareness of potential hazards, areas of concern, and proper safety equipment to have on hand in case of a critical event for the student, student’s family, and organization to ensure that agencies are able to continue performance of essential functions under a broad range of circumstances.  
You will leave understanding how to identify their leadership, organization, dependents and public can function during a major event. In class, you will begin development of an organizational chart identifying responsibilities to be able to design, implement and follow a COOP plan at your organization.

FIRE AND LIFE SAFETY CLASS

We provide an 8 hour class for public safety organizations which will provide information on developing fire and life safety policy, procedures, and exercises. This class is designed to provide definitions, identification, and understanding of fire safety equipment. We will provide you with an understanding of how to develop documentation to help prepare you for a fire within your organization. Additionally, we will provide you with an understanding of how to develop an exercise designed to evaluate your state of readiness.
You will learn how to identify, inspect, and understand how equipment functions. Additionally, you will begin development of a fire drill for their organization. When you complete the class there will be a further understanding of responsibilities, planning, and practicing fire drills.

EXERCISES

We design exercises to establish a welcoming learning environment for all involved staff across disciplines of Public Safety. The exercise will be on a topic of your choosing but, will be based on resources provided by the Homeland Security Exercise Evaluation Program (HSEEP). The exercise will have all “players” execute and test plans and procedures for responding to what you would like evaluated. We will conduct a no-fault learning environment wherein systems and processes, not individuals, will be evaluated. However, we will design simulations to be realistic and plausible and will contain sufficient detail from which players can respond. This means “players” will react to information and situations as they are presented, in the same manner as if the simulated incident were real. We will customize the exercise you would like to the number of staff, participants, and agencies involved. The exercise will include planning from across all Public Safety disciplines designed to be inclusive of all points of view.

Multi-Casualty-Advanced Threat Assessment

Public Safety staff will understand how to complete advanced threat assessment for multi-casualty incidents. You will learn how to apply lessons learned for themselves and in their organization. In addition, how to increase awareness, preplan events, identify potential targets, and develop plans for sustained operational periods for the organization. At the conclusion of the class you will understand where to go for continued education, knowledge, and development of a network of resources to provide with guidance and direction during critical events. 

Fire & Life Safety

ACTIVE SHOOTER/VIOLENT INTRUDER
Do you know the early warning signs of a potential violent event? Our class will define the characteristics, potential targets, and phases of an active assailant event including early warning signs, multiple calls, audible gunshots, and seemingly unrelated explosions. We discuss liability, preparation before an incident, training you can do, pre-arrival survival instructions and dispatch DOs and DON’Ts. This course will benefit communications/dispatchers, law enforcement officers and deputies, emergency managers, supervisors and all first responders approaching and dealing with an active shooter or violent intruder event. We will also feature discussions on training you can engage in with your work, your family, and while in attendance at large events to help you be prepared.
COMMUNITY ENGAGEMENT: BUILDING TRUST
This class is designed for all public safety administrators, press information officers, and social media directors. This 8-hour class will help you build trust with your community! This class will include defining ways to involve programs already being offered by nationwide businesses, discussions about barriers to engagement and how to overcome them, and development of outcomes and goals for your community while building rapport and trust. Upon completion of this class you will have a roadmap to implement in your agency to increase engagement and prioritize activities, using creativity, in an effort to decrease negative perceptions of your agency.
CRISIS INTERVENTION UPDATE
This course provides students with in-depth tools to provide critical incident stress management both immediately and over the long term. Maintenance of a CISM team, its protocols/plans to sustain prevention, education, intervention and follow-up will be delineated. Participants will gain an understanding of innovative tools for individual stress reduction, and develop proactive coping strategies. Students will refine their skills in providing individual and group intervention through role play scenarios and exercises, to increase ease in providing CISM.
CRITICAL INCIDENT STRESS MANAGEMENT
This course is designed for all first responders and dispatchers. Topics include learning the dynamics of critical incident stress as an occupational hazard, developing coping skills, identifying critical incident stress in yourself and co-workers, and developing and refining critical incident stress debriefing and defusing techniques. For all public safety personnel, who will be participating in peer support groups and critical incident stress management teams, including line personnel who have dealt with major traumatic events.
DRONES/UAV
This class is your ticket to learn how to operate, control, and interact with a drone in close quarters, for the purpose of use by public safety. You will have an interactive class learning from an expert in the field about FAA regulations, types of drones/UAVs, potential operating agreements and memorandums of understanding, and resources in your area. Even if you or your agency does not yet have a drone, this class will be invaluable in learning how to establish a program for your agency or regional area. Drones can be used for a wide variety of operations including disaster recovery, mapping, evidence collection, and establishing safe ingress and egress during operations. This class is designed for communications dispatchers, law enforcement, police officers, deputy sheriffs, emergency managers, supervisors and fire staff.
STRESS MANAGEMENT
This course is a prerequisite for CRITICAL INCIDENT STRESS MANAGEMENT. This course will address the dynamics of occupational stress, and provide tools to prevent burnout accumulated over the years of public safety service. The acute, delayed, and cumulative nature of stress will be explored with effective techniques to support yourself and your co-workers. You will learn warning signs, participate in learning activities designed to make you think, and help you prepare for issues and problems you will face in your public safety career.
TEAM BUILDING WORKSHOPS
Are you a new supervisor, leader, or manager for a group of employees?
Are you looking to examine what works in your organization?

The time is now to have a meaningful reflection on what works, or could be improved. We will provide you with an in-depth analysis of your organization’s members, including their perspectives. They will participate in goal setting, and objectives for the current year as well as the next five by painting a roadmap of what success means to them. We will work with your organization to ensure the work group goals are aligned with your mission, vision, work plan, ethics, and objectives.

Technical

RETIREMENT PLANNING

This class is your opportunity to learn what you need to know to be prepared for retirement. Whether you are in a year or 15 years there are important things you should be doing at every milestone of your career! You should know the financial ramifications of early or medical retirements. You should know what your rights are for carrying a CCW if you have a medical retirement. You also should know what you want to do in retirement? When you leave a lifelong career without a hobby, you need to find something to do! We will help you in the process learn from our mistakes, moves, friendships and relationships with our partners!  You will have a chance to get our checklist of things to prepare for and ideas on how to be prepared for your future after Public Safety! 

CHARGING YOUR POST BATTERY
  • Do you want to know how to get hired for a career in Public Safety?
  • Do you want to know the difference between Communications, Law Enforcement, Corrections/Patrol, Emergency Management, and Firefighters?
  • Do you have a cover letter and resume?
  • Do you know what public safety evaluates to determine if you are the right fit for them?

Our experts have written test questions, sat on oral boards, and evaluated writing of people attempting to begin their careers in public safety. Our staff has written a book on testing methods, and self-evaluation.

This class will help you understand what is needed to successfully pass the testing process while opening your eyes to what would eliminate you from being hired. We will tell you the truth about how to prepare and offer tips which can ensure you reach the top of the list.

We will provide you with guidance in a safe environment designed to help you be successful. We will not give you answers but, will provide you with the tools on where to go to get the answers you need!

CRITICAL INCIDENT DEBRIEFINGS

We understand how stressful it maybe to talk to your coworkers or peers about critical events. Our counselors are seasoned, experienced public safety staff who have completed hundreds of debriefings of critical incidents including; suicidal subjects, loss of coworkers, SIDS, officer involved incidents, fires, and multiple deaths at the scene. We are here to help you and your organization through a critical event including preparing before the next one!

Our staff members have participated in events with West Coast Trauma Center and understand how important it is to work through these events for a happy, resilient organization and employee. We understand this can help you develop and refine critical incident stress debriefings and defusing techniques. We know the dynamics of critical incident stress as an occupational hazard, have developing coping skills, and will help you identify critical incident stress in yourself and co-workers. We will provide you with an understanding of innovative tools for individual stress reduction, and develop proactive coping strategies

DIGITAL CLASSROOM EQUIPMENT

This class is your opportunity to learn how to develop a digital classroom for all students. There are a number of software programs, computers, cameras, and requirements required to provide teaching for students. We will provide for you an understanding of what equipment to use including software, microphones, lighting, monitors, and digital backgrounds.

This class on-line class (webinar) features an overall perspective on how to present in the digital classroom. This includes helping you understand the administrative functions of software programs for breakout rooms, pre-course work for classes, and how to gauge student learning has taken place.

If you are a instructor, teacher, administrative assistant, educator, and have students who want to learn how to interact better with their instructors, and professors. Space is limited to ensure the availability of the instructor to interact with the students.

COACHING AND MENTORING

We will provide you with individual time to help you understand what you need to be successful. Whether you are attempting hiring, promotion, or a career change there are always challenges to getting your foot in the door to your new profession. We have all been there and in some cases have taken multiple tests, and failed only to ultimately be successful as Dispatchers, Communication Managers, Police Officers, Sergeants, Lieutenants, Captains, Chief of Police, Emergency Managers, and Firefighters and Battalion Chiefs.

We offer our time to you to help you understand what made us successful. How much is one on one time worth to talk to someone about your careers goals and how to achieve them? We believe in these coaching and mentoring sessions so much we have all done them ourselves! Our dream is to help you be successful in your chosen career and to tell you how to be prepared to make that happen. You may have had a “hiccup” in your career and not sure how to overcome this issue. We have answers! You may want to try promoting but, do not know the first thing of what to expect, we can help!

TEAM BUILDING WORKSHOPS

Are you a new supervisor, leader, or manager for a group of employees?
Are you looking to examine what works in your organization?

The time is now to have a meaningful reflection on what works, or could be improved. We will provide you with an in-depth analysis of your organization’s members, including their perspectives. They will participate in goal setting, and objectives for the current year as well as the next five by painting a roadmap of what success means to them. We will work with your organization to ensure the work group goals are aligned with your mission, vision, work plan, ethics, and objectives.

AFTER ACTION REVIEWS

How many times have you wanted to say how you really felt but, were afraid of the ramifications of saying it? How many of your employees don’t want to tell you the mistakes that were made out of fear or concern about being “that person” or remaining anonymous after a critical incident?

We are able to provide staff that will meet with everyone in your organization (and other involved if desired) to do a deep dive on what occurred. We can make sure that all viewpoints are heard, documented and provide solutions for what did and what might have occurred.

Our staff consists of investigators, peer counselors, law enforcement, detectives, firefighters, corrections staff, executive assistants, clerks, dispatchers, emergency managers, accountants, wellness instructors and psychologists with a background in public safety. We have over 200 years of combined experience to provide you with a detailed report on our findings. We will be confidential, discrete but also provide you with a roadmap of what happened well and what can be improved upon for the future. We are here to leave you prepared for the future!

EXERCISES

We design exercises to establish a welcoming learning environment for all involved staff across disciplines of Public Safety. The exercise will be on a topic of your choosing but, will be based on resources provided by the Homeland Security Exercise Evaluation Program (HSEEP). The exercise will have all “players” execute and test plans and procedures for responding to what you would like evaluated. We will conduct a no-fault learning environment wherein systems and processes, not individuals, will be evaluated. However, we will design simulations to be realistic and plausible and will contain sufficient detail from which players can respond. This means “players” will react to information and situations as they are presented, in the same manner as if the simulated incident were real. We will customize the exercise you would like to the number of staff, participants, and agencies involved. The exercise will include planning from across all Public Safety disciplines designed to be inclusive of all points of view.

Operations

TACTICAL RESILIENCE

You or your staff will develop a personal action plan to enhance personal resilience and integrate those practices to achieve peak field performance during critical incidents. Students will evaluate their current levels of resilience to career stress and trauma exposure while identifying areas needing enhancement. At the conclusion of the class each student will understand where to go for continued education, knowledge and development of additional best practices while also completing and applying a tactical resilience building training program for peak physical field performance, decision making and cognitive enhancement.    

ASSERTIVE SUPERVISION

 

You will define Assertive Supervision and learn how to apply the concepts to your organization. You will learn how character, communication style, and self-awareness play a role in one’s own leadership/management style. This class will include leadership through sustained operational periods while also developing succession planning for the organization. At the conclusion of the class you will be provided and understand where to go for continued education, knowledge, and development of a network of resources to provide them with guidance and direction during critical events.

Multi-Casualty-Advanced Threat Assessment

Public Safety staff will understand how to complete advanced threat assessment for multi-casualty incidents. You will learn how to apply lessons learned for themselves and in their organization. In addition, how to increase awareness, preplan events, identify potential targets, and develop plans for sustained operational periods for the organization. At the conclusion of the class you will understand where to go for continued education, knowledge, and development of a network of resources to provide with guidance and direction during critical events. 

Intermediate CIT

You and your staff will learn hoe to develop, intergrate, and respond to critical incidents using a counselor, law enforcement response. It will provide the skils  on how to identify people in crisis, and possible resolutions for the person, community, and safety of all. This class will showcase positive experiences with Critical Intervention Teams on working with Mental Health Clinicians, to deal with chronic, and people in crisis meeting 5150 and 5250 W.I. Our class will provide you with knowledge gleamed from clinicians and law enforcement responses to critical incidents occurring in the community.